A lifeline for Mums

For over 20 years our team of qualified health professionals have provided advice and guidance to families throughout the greater Waikato Region who have come to us whilst struggling to cope with their babies.

Sometimes coping with a young baby can be difficult, lonely and stressful.

All of the services provided by the Family Centre are free and available to any Waikato-based family and whānau with a child under 24 months of age.

Our highly experienced nursing staff provide practical and non-judgmental support on a number of parenting concerns, including:

Crying and colic

Breast feeding

Bottle feeding



Parenting skills

Postnatal distress


Slow weight gain

Our information evenings and support groups give families the opportunity to talk with friendly health professionals in a supportive group environment.

Teen Parenting Evenings

Last Thursday of the month

5.30pm - 7.30pm

Our Teen Parent Information Evenings are casual and informative.

Dinner and drinks are provided along with creche facilities if required. Transport via a taxi can also be arranged on your behalf.


Postnatal Distress Support Group

Wednesday evenings

7.30pm - 9.00pm

This group is run by caring and understanding health professionals.

As part of the group you will receive moral support and encouragement from other mums who are going through similar experiences.

Postnatal Distress Support

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“The birth of our second child was anticipated with much excitement and nervousness. 

Our first child had many problems with her health and I was anxious that her brother would suffer the same problems.

The Waikato Family Centre runs an eight week Postnatal Distress support group.  During this time I received the support and knowledge I need to get me back on top of things.  I also met two of the best friends I will ever have.”


Feeding Support

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“Coming to the Family Centre was really important for my self-esteem, and for normalising my experience. 

I had felt that I was the only mother in Hamilton who has trouble breastfeeding, but the Family Centre and the other mums who went there with me helped me realise that I wasn't alone, that you can successfully breastfeed and bottle feed at the same time and that it isn't the end of the world if you don't have enough milk.”


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Referrals can be made by a Health Professional, or simply make an appointment to visit the Centre for a consultation by contacting us directly.

You will receive an appointment for an initial consultation with our Nurse Manager within 24 - 48 hours of contacting us.

All of our services are provided free of charge. However, as we rely on the generosity of our sponsors to keep the Centre running we gratefully welcome donations.

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Your first visit

Your initial consultation with our Nurse Manager will take approximately 30 minutes (depending on your unique situation).

Bring your Well Child Book and baby care supplies (bottle, formula, change of clothes, sleep aids, nappies & wipes etc) as well as any medication your infant is currently taking.

On arrival you will be asked to fill out our Admission Form. If you would prefer, you are welcome to fill it out at home and bring it with you.

Please note: If your baby is unwell on the day of your appointment please contact the Centre to re-book.

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our facilities

The Family Centre was once a house so we have separate rooms for our visiting babies to sleep in, and a communal lounge & kitchen facilities for mums and their support people.

Tea and coffee are provided to our visitors, but if you think you might be staying for a wee while, then it’s recommended that you bring along a light snack in case you get hungry - especially if you are breastfeeding.

We have plenty of off-street parking available.

 If you think there is a problem, then you’re probably right. We’re here to help.

The Waikato Family Centre are proud to be a culturally supportive organisation.

Our team encourages you to bring along a support person if you feel there is a need, or if there may be language barriers.